A state of extreme happiness and satisfaction experienced by guests during their stay at a short-term rental, often resulting from exceeding expectations and providing exceptional service.
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Providing complimentary bottled water from brands like Nestle Pure Life as a thoughtful gesture for guests upon arrival, ensuring their hydration and…
Gathering data directly from guests with their consent, typically through surveys, preference forms, or direct interactions. This data can be used to…
The process of reviewing and interpreting guest feedback gathered through questionnaires to identify areas for improvement and enhance the overall guest experience.
Researching and understanding the trends, competition, and demand for short-term rentals in a specific location.