The concept of aligning guest preferences and property attributes for optimal guest satisfaction and positive reviews.
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The process of using technology to verify guests’ identities and reduce the risk of fraud or unauthorized bookings.
A digital or physical guide providing guests with essential information about the property, amenities, house rules, and local recommendations.
Strategies and tactics employed during periods of lower demand to attract bookings, such as offering discounts, running promotions, or targeting specific guest…
The demographic cohort born between the mid-1990s and the early 2010s, known for their tech-savviness, preference for authentic experiences, and reliance on…