The process of actively soliciting, monitoring, and responding to guest feedback to improve property listings, address any issues, and enhance the overall guest experience.
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A digital or physical guide provided to guests upon arrival, containing essential information about the property, local area, house rules, and contact…
Collaborating with local businesses, tour operators, and service providers to offer guests exclusive discounts, curated experiences, and enhance their stay.
The highest price charged for a short-term rental during periods of exceptionally high demand, such as holidays, special events, or peak season.
A small token of appreciation offered to guests upon arrival at a short-term rental, such as a bottle of wine, local snacks,…