The process of actively soliciting, monitoring, and responding to guest feedback to improve property listings, address any issues, and enhance the overall guest experience.
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Detailed instructions provided to guests on how to access the property, including directions, key codes, parking information, and Wi-Fi passwords.
The steps involved in welcoming a new guest to a short-term rental, from booking confirmation to check-out instructions.
A metric indicating how easy it is to walk to amenities and attractions from the rental property, often influencing a property’s desirability…
Interactive 360-degree views of the property, allowing potential guests to virtually explore the space online before booking.