The use of automated messaging tools and platforms to streamline and personalize guest communication, such as sending booking confirmations, pre-stay instructions, and post-stay follow-ups.
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Feedback provided by guests after their stay at a short-term rental, including written reviews and star ratings on various aspects such as…
Feedback left by guests after their stay, providing insights into the property’s condition, host’s communication, and overall experience, influencing future bookings.
The different tiers or levels of commission fees that a property management company might charge based on factors like booking volume or…
An interactive, 360-degree digital representation of a short-term rental property, allowing potential guests to virtually explore the space online before booking.