The use of automated messaging tools and platforms to streamline and personalize guest communication, such as sending booking confirmations, pre-stay instructions, and post-stay follow-ups.
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An inquiry from a potential guest to receive a personalized price quote for their desired stay dates at a short-term rental.
The practice of regularly updating and refreshing short-term rental listings with new photos, descriptions, or amenities to maintain visibility and attract bookings.
A term for a host who approaches their short-term rental business with an entrepreneurial mindset, constantly seeking growth, innovation, and new opportunities.
Providing guests with access to streaming services like Netflix as part of the amenities offered in a short-term rental.