The use of automated messaging tools and platforms to streamline and personalize guest communication, such as sending booking confirmations, pre-stay instructions, and post-stay follow-ups.
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The process of improving each stage of the guest booking journey, from initial awareness to booking confirmation, to increase conversion rates.
Professional assessments of a property’s energy and water consumption patterns to identify areas for improvement and cost savings.
A type of short-term rental where guests have exclusive access to an entire property, including all living spaces, bedrooms, bathrooms, and kitchen….
The steps involved in welcoming a new guest to a short-term rental, from booking confirmation to check-out instructions.