A digital or physical guidebook provided to guests staying in a short-term rental property. It typically includes information on house rules, appliance instructions, Wi-Fi passwords, emergency contacts, and local recommendations.
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The percentage of time a short-term rental property is occupied by paying guests over a specific period. It is a key metric…
Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
Detailed lists created by hosts to ensure consistent property preparation, guest communication, and overall smooth operation of their short-term rentals.
A comprehensive document or digital resource provided to guests upon booking confirmation, containing essential information about the property, check-in instructions, local recommendations,…