A booking feature on platforms like Airbnb that allows guests to reserve a listing instantly without requiring host approval, potentially increasing booking rates.
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A third-party individual or company hired by a property owner to manage their short-term rental listing and guest communications, often without the…
A contactless check-in process allowing guests to access the property using electronic locks or key codes.
Guests who have undergone a vetting process by the booking platform or property manager, typically involving identity verification and background checks, to…
Strategies and tools used to build and manage positive relationships with guests, fostering loyalty and repeat bookings.