Feedback and ratings provided by guests after their stay at a short-term rental, influencing future booking decisions and shaping the property’s reputation.
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Feedback and ratings provided by guests after their stay, influencing the property’s reputation and visibility on platforms like Airbnb and VRBO.
A communication tool integrated within a platform like Airbnb or VRBO, or a third-party service, allowing hosts to communicate with guests before,…
The process of creating a unique and memorable identity for a short-term rental business, differentiating it from competitors and attracting loyal guests.
Implementing a system where hosts actively collect, analyze, and learn from guest feedback to improve their listings and services over time.