Feedback and ratings provided by guests after their stay at a short-term rental, influencing future booking decisions and shaping the property’s reputation.
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Proactive communication initiated by a host or property manager to guests, such as pre-arrival instructions, local recommendations, and follow-up messages.
A statement disclosing whether the property is located within a designated flood zone, required by some jurisdictions for transparency and risk management.
Scottish Gaelic phrase meaning
A software or platform used to log, manage, and resolve guest issues or maintenance requests related to a short-term rental property.