Measures taken to verify the identity and legitimacy of guests before confirming bookings to enhance security.
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The average time it takes to clean, prepare, and make a short-term rental property ready for the next guest between bookings.
A type of insurance policy that covers multiple parties involved in a short-term rental, such as the owner, property manager, and any…
The exchange of information, inquiries, and updates between guests and hosts throughout the booking process and duration of the stay.
Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.