A plan for responding to guest reviews in a timely and professional manner to address feedback, resolve issues, and maintain a positive online reputation.
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A cancellation policy that allows guests to cancel their reservation for a full or partial refund, depending on how far in advance…
A comprehensive list of all the amenities available at a short-term rental property, highlighted in the listing description to attract potential guests.
The management of multiple short-term rental properties, often requiring specialized software, teams, and strategies to handle bookings, guest communication, and property maintenance…
A strict set of rules with no exceptions, often implemented by hosts for issues like parties, smoking, or exceeding guest capacity.