A readily accessible list of contact numbers for emergencies, including local authorities and the host or property manager.
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Recurring patterns and shifts in the short-term rental market, such as peak travel seasons, emerging destinations, and evolving guest preferences.
Additional perks and conveniences provided to short-term rental guests free of charge, such as toiletries, snacks, Wi-Fi, or parking.
A marketing theory emphasizing mental availability, brand salience, and reaching broad audiences, often applied to short-term rental marketing for wider reach.
Analyzing and optimizing the entire guest experience from pre-booking to checkout, identifying touchpoints and improving satisfaction at each stage.