A dedicated website for the rental property that allows guests to book directly with the host, bypassing third-party platforms and their fees.
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The speed and efficiency with which hosts or property managers respond to guest inquiries and messages.
The use of devices that detect and alert hosts to excessive noise levels in their rental properties, helping to prevent disturbances and…
A culinary experience offered as an add-on or promoted amenity where guests can learn to make gnocchi, Italian dumplings, from scratch. This…
All communication and interactions between hosts, guests, and platforms occurring online, including messaging, reviews, and booking processes.