A dedicated website for the rental property that allows guests to book directly with the host, bypassing third-party platforms and their fees.
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A dedicated area on a short-term rental listing where potential guests can ask the host specific questions about the property, amenities, or…
The Polish Ombudsman for Citizen’s Rights, an independent institution responsible for protecting the rights and liberties of citizens and residents, including those…
Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.
The percentage of website visitors who book a short-term rental after visiting the property listing on the host’s website.