The ongoing upkeep and repair of a short-term rental property to ensure it remains in good condition for guests.
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The intentional creation of a memorable and positive stay for guests through personalized touches, thoughtful amenities, and exceptional service.
A program by Airbnb that designates high-quality listings that have been verified for comfort, design, and amenities through an in-person inspection, providing…
A dedicated area on a short-term rental listing where potential guests can ask the host specific questions about the property, amenities, or…
A system for handling maintenance requests from guests, including tracking, communication with service providers, and resolution.