A digital or printed guide providing guests with essential information about the property, amenities, house rules, and local recommendations.
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The ability to communicate with guests in their native language, either directly or through translation services, enhancing their experience and fostering positive…
A host who is not actively managing their listings or responding to inquiries in real-time, often relying on automation or co-hosting assistance.
Practices and policies that promote welcoming and accommodating guests and employees from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, or…
A pricing option offered to guests that provides a discounted rate in exchange for a non-refundable booking, often used to attract early…