The process of verifying the identity and assessing the suitability of potential guests before confirming bookings.
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The practice of renting out a portion or all of one’s primary residence to guests for short-term stays.
A satirical or critical term used to describe a superficial or inadequate level of cleanliness in a short-term rental, often associated with…
The former name of IHG One Rewards, still relevant for hosts who may have accumulated points under the old program and can…
Guidelines for professional and respectful communication between hosts, guests, and other stakeholders in the short-term rental industry.