The process of effectively communicating with guests throughout their stay, from booking to checkout, including inquiries, confirmations, and support.
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A common bed size in short-term rentals, typically measuring 60 inches wide by 80 inches long, suitable for couples or individual guests.
A message or request from a potential guest seeking information about a short-term rental, often regarding availability, pricing, or amenities.
Positive guest reviews are crucial for attracting future bookings and building a strong reputation on platforms like Airbnb and VRBO.
A thoughtful gesture provided to guests upon arrival, creating a positive first impression and enhancing their stay experience.