The process of effectively communicating with guests throughout their stay, from booking to checkout, including inquiries, confirmations, and support.
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A designation awarded by Airbnb to hosts who consistently provide exceptional guest experiences, meet specific performance criteria, and maintain high ratings.
A market research provider offering insights into travel and tourism trends, including data on short-term rentals, useful for hosts understanding market dynamics.
A dedicated team or individuals responsible for maintaining cleanliness and hygiene standards within a short-term rental property, ensuring a positive guest experience.
The process of improving the visibility and attractiveness of a short-term rental listing on platforms like Airbnb and VRBO.