The process of effectively communicating with guests throughout their stay, from booking to checkout, including inquiries, confirmations, and support.
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The practice of being transparent and disclosing all fees and charges associated with a short-term rental upfront, ensuring guests are fully aware…
A marketing technique that combines geographic and demographic data to identify and target specific customer segments. Short-term rental managers can use geodemographic…
The requirement for guests to verify their identity through official documentation or social media profiles, enhancing trust and security.
A specified timeframe after which a personalized price quote for a short-term rental is no longer valid, prompting the guest to request…