The practice of managing listings across multiple short-term rental platforms, such as Airbnb, VRBO, and Booking.com.
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Detailed information provided to guests about how to access the property, including directions, lock codes, and wifi passwords.
A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves…
Managing guest communications across multiple platforms, such as Airbnb, VRBO, and direct bookings, using tools that centralize messaging for efficiency.
A system where rental payments from guests are held by a third-party platform (like Airbnb or VRBO) until after check-in, ensuring both…