A decline in the number or quality of reviews received by a short-term rental property, potentially indicating issues with guest satisfaction or property management.
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The collection and analysis of data generated by IoT devices in rental properties to gain insights into guest behavior, property performance, and…
Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
An individual or company hired by property owners to manage their short-term rental properties, handling tasks such as marketing, bookings, guest communication,…
A form of marketing for short-term rentals that relies on word-of-mouth referrals, social proof, and building a strong online reputation to attract…