The renowned welcoming and hospitable nature of the Djiboutian people, enhancing the guest experience and fostering positive interactions.
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The process of vetting potential guests before confirming a booking to minimize risks associated with property damage, disturbances, or fraudulent activities.
Platforms and methods used for effective communication with guests, such as messaging apps, email, and phone calls.
The practice of promptly and effectively responding to guest inquiries, messages, and requests both before and during their stay to ensure a…
Identifying opportunities to upsell additional services or amenities based on guest requests and preferences during their stay.