Personalized and timely communication between hosts and guests, fostering positive relationships and addressing inquiries.
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Amenities explicitly listed and promised by the host in their listing description or pre-booking communication.
Having plans and resources in place to handle unexpected situations that may arise during a guest’s stay, such as medical emergencies, natural…
A hosting approach where a portion of the rental income is donated to a charity or cause, often communicated to guests as…
When a property manager or host oversees the rental remotely, handling bookings, communication, and other tasks without being physically present at the…