An electronic document or app providing guests with essential information about the property, amenities, house rules, and local recommendations.
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Tailoring the guest experience to individual preferences and needs, such as providing local recommendations or offering customized amenities.
A group of individuals elected by a company’s shareholders or members to oversee the management and governance of the company, including short-term…
A diagram that shows the layout of a short-term rental property, including the number and arrangement of rooms, doors, windows, and other…
Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.