An electronic document or app providing guests with essential information about the property, amenities, house rules, and local recommendations.
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Accommodating guest requests for check-in or check-out times outside the standard schedule, often requiring flexibility and communication from the host.
Establishing clear and timely communication with guests throughout their stay, from booking confirmation to check-out instructions, to enhance their experience.
Setting clear and transparent pricing policies that adjust based on the number of guests staying, ensuring fairness and avoiding surprises.
Prompt, clear, and helpful communication from hosts to guests throughout the entire booking process and stay.