The revenue generated by a short-term rental property owner or manager after deducting expenses such as cleaning fees, platform fees, and property maintenance.
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The process of reviewing and interpreting guest feedback gathered through questionnaires to identify areas for improvement and enhance the overall guest experience.
Utilizing technology and data-driven approaches to vet potential guests, checking for red flags and ensuring they align with the property’s rules and…
The continuous process of collecting, analyzing, and acting upon guest feedback to improve the short-term rental experience, address issues, and enhance guest…
The understanding that tailoring the guest experience to individual preferences and needs, through personalized recommendations or small touches, enhances satisfaction and fosters…