A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.
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Amenities explicitly listed and promised by the host in their listing description or pre-booking communication.
A scannable code that can be used to provide guests with easy access to information about the property, Wi-Fi details, local recommendations,…
An algorithm used by short-term rental platforms that, while not publicly disclosed, appears to influence listing visibility and ranking based on factors…
Integrating smart devices, such as smart locks, thermostats, and lighting systems, into short-term rental properties to enhance guest experience and improve operational…