A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.
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The variety of communication channels and features available to hosts and guests within a short-term rental platform or through external apps.
A type of DSL internet connection that offers equal upload and download speeds, important for supporting remote work and streaming services for…
An additional fee charged to guests for optional amenities or services beyond the standard rental offering, such as early check-in, late check-out,…
Smart thermostats connected to the internet, allowing hosts to remotely monitor and adjust temperature settings, optimizing energy consumption and guest comfort.