A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.
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A legal permit required by many local governments to operate a short-term rental business. Obtaining the necessary business licenses ensures compliance with…
Technologies that enable guests to access short-term rental properties without in-person interaction, such as smart locks, keypads, or lockboxes.
The process of identifying, assessing, and mitigating potential risks associated with travel, ensuring guest and property safety.
Focuses on the day-to-day tasks and processes involved in managing short-term rentals, such as cleaning, maintenance, guest communication, and check-ins.