Technologies and processes used to verify the identity of guests booking a short-term rental, enhancing security and trust.
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The use of software to automate communication with guests, such as sending booking confirmations, check-in instructions, and responding to frequently asked questions.
The service of arranging tours, activities, and experiences for guests during their stay, often for an additional fee.
A proactive approach to guest communication that emphasizes providing detailed information and frequent updates to ensure a smooth and enjoyable stay.
Online platforms like Airbnb and VRBO that cater to a large volume of tourists seeking short-term accommodations.