Strategies and efforts aimed at providing guests with a positive and memorable stay, from pre-arrival to post-departure.
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All communication and interactions between hosts, guests, and platforms occurring online, including messaging, reviews, and booking processes.
A system that allows guests to access a property without a physical key, using methods like keypads, smart locks, or mobile apps.
A partnership program for museums and cultural institutions, like some short-term rentals in historic properties, offering benefits and potential collaboration opportunities.
A centralized interface within a short-term rental platform or management software that provides hosts with an overview of their listings, bookings, calendar…