Platforms and software facilitating efficient communication between hosts and guests, including messaging apps and automated responses.
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A one-time fee charged to guests to cover the cost of cleaning the short-term rental property after their departure.
A detailed document outlining the specific cleaning tasks and standards required for a short-term rental between property owners and cleaning services.
A bathroom that is directly connected to a bedroom, typically found in hotel suites and higher-end short-term rentals.
On platforms like Airbnb, a guest review that is displayed without a corresponding host review. This occurs when the host doesn’t leave…