Platforms and software facilitating efficient communication between hosts and guests, including messaging apps and automated responses.
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Incorporating game-like elements, such as rewards, challenges, or leaderboards, into the guest experience to increase engagement and encourage positive behaviors.
A semi-fictional representation of an ideal guest, based on data and research, used to guide marketing efforts and tailor the guest experience.
A status awarded to experienced Airbnb hosts who consistently meet specific criteria, including high guest ratings, responsiveness, and a low cancellation rate,…
A specialized job board for finding property management professionals, including those with experience in short-term rentals, useful for hosts seeking assistance.