Expenses incurred in attracting and securing bookings from guests, including marketing, platform fees, and photography.
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Initiating communication with guests before, during, and after their stay to provide helpful information, address any concerns, and enhance their overall experience.
Bookings made directly through a host’s website or other channels, bypassing third-party platforms and their associated fees.
A curated guide provided to guests with recommendations for local restaurants, attractions, transportation, and other helpful information about the surrounding area.
A satirical or critical term used to describe the standardized, impersonal, and sometimes transactional nature of some short-term rental experiences, drawing a…