Feedback provided by guests directly to hosts, often through private messages or reviews on platforms like Airbnb and VRBO. This type of feedback is valuable for hosts to understand guest experiences and improve their listings.
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The process of efficiently handling multiple guest inquiries, booking requests, and messages to ensure timely responses and a positive guest experience.
Implementing safety features and protocols to ensure the well-being of guests, such as providing first-aid kits, fire extinguishers, and clear emergency exit…
A bed frame or headboard equipped with built-in technology, such as charging ports, speakers, or adjustable lighting, enhancing guest comfort and convenience.
A thoughtful gesture provided to guests upon arrival, creating a positive first impression and enhancing their stay experience.