Feedback provided by guests directly to hosts, often through private messages or reviews on platforms like Airbnb and VRBO. This type of feedback is valuable for hosts to understand guest experiences and improve their listings.
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The use of various communication channels, such as in-app messaging, email, and SMS, to interact with guests before, during, and after their…
Maintaining high standards of cleanliness is paramount in short-term rentals, often requiring professional cleaning services between guest stays.
The interaction and information exchange between hosts and guests before, during, and after a short-term rental booking.
Digital or printed guides provided to guests that offer information about the property, local area, and recommendations for activities and dining.