A virtual representation of a short-term rental property’s layout, typically created using software or apps. These plans provide potential guests with a clear understanding of the property’s space and flow.
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A measure of how quickly and effectively a host communicates with and responds to inquiries and requests from potential and current guests.
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A proactive maintenance approach where worn or outdated furniture, appliances, and amenities are replaced before they break down, minimizing guest inconvenience and…
The process of dividing potential guests into different groups based on shared characteristics, such as demographics, travel purpose, or booking behavior. This…