A virtual representation of a short-term rental property’s layout, typically created using software or apps. These plans provide potential guests with a clear understanding of the property’s space and flow.
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The process of intentionally crafting memorable and positive experiences for guests throughout their entire stay, from pre-booking to post-stay.
Unique or unusual amenities offered by a host to differentiate their listing and appeal to specific guest preferences. Examples include vintage record…
Methods used by hosts to gather structured feedback from guests after their stay, such as online surveys, review requests, or feedback forms,…
Features within the Airbnb and VRBO platforms that facilitate communication between hosts and guests before, during, and after a booking.