A thorough and comprehensive cleaning of a property, typically performed between guest stays and often including sanitation and disinfection procedures.
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Applying the Pareto Principle to short-term rental amenities, suggesting that 80% of guest satisfaction likely comes from 20% of the amenities offered.
Having plans and procedures in place to handle emergencies that may arise at a vacation rental property, such as natural disasters, medical…
The Ojalá Effect in short-term rentals refers to the positive impact that exceeding guest expectations can have on bookings and reviews. Just…
An individual or entity that holds legal ownership of a short-term rental property listed on platforms like Airbnb and VRBO.