Communication channels that allow hosts to interact directly with guests outside of the Airbnb and VRBO platforms, such as email or messaging apps.
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Actively monitoring, responding to, and managing guest reviews across various platforms, addressing concerns, highlighting positive feedback, and maintaining a strong online reputation.
Basic necessities provided to guests in a short-term rental, such as toiletries, linens, and kitchen essentials, ensuring a comfortable stay.
A powerful marketing channel where satisfied guests recommend a short-term rental to their friends, family, and colleagues.
The process of predicting future demand for short-term rentals based on historical data, seasonality, and market trends.