Communication channels that allow hosts to interact directly with guests outside of the Airbnb and VRBO platforms, such as email or messaging apps.
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A basic first aid kit made available to guests by the host, typically containing essential supplies for minor injuries or emergencies.
Maintaining consistent and proactive communication with guests throughout the year, from pre-booking inquiries to post-stay follow-ups, to foster positive relationships.
Food and beverage choices provided or suggested for guests with dietary restrictions, catering to those with gluten sensitivities or celiac disease.
The process of identifying and procuring high-end amenities and furnishings to elevate the guest experience and justify premium pricing.