The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
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A sling made of fabric, rope, or netting, suspended between two points, often trees, used for swinging, sleeping, or relaxing. Can be…
Integrating various software applications and platforms using Zapier to automate tasks, such as sending booking confirmations, generating invoices, and managing cleaning schedules.
The shared responsibility of tracking income, expenses, and generating financial reports for a short-term rental, often facilitated by property management software or…
A measure of a short-term rental’s success in attracting bookings within its specific market or niche.