The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
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A pricing strategy that adjusts nightly rates based on real-time market demand, seasonality, and other factors.
Managing guest communications across multiple platforms, such as Airbnb, VRBO, and direct bookings, using tools that centralize messaging for efficiency.
Features and facilities that promote health and well-being, such as yoga mats, meditation spaces, or access to fitness centers.
The profit earned from a short-term rental property after deducting all expenses, including cleaning fees, management fees, and platform fees.