The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
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Tydelige og konsise instruksjoner fra verten om hvordan du bruker apparater, fasiliteter og andre viktige aspekter ved utleieboligen.
A set of principles from Gestalt psychology that describe how humans perceive and organize visual information. Applying Gestalt principles to short-term rental…
Additional services offered to guests beyond the basic accommodation, enhancing their experience and potentially generating extra revenue. Examples include airport transfers, grocery…
The allocated amount of money set aside specifically for purchasing or upgrading furniture, appliances, and other decorative items for a short-term rental…