The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
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Maintaining a system for monitoring sent quotes, their expiration dates, and follow-ups with potential guests to convert inquiries into bookings.
A realistic RevPAR that a short-term rental can achieve based on its attainable occupancy rate and attainable average daily rate (ADR).
A software solution used to optimize pricing and availability for short-term rental properties. It analyzes factors like demand, seasonality, competitor pricing, and…
Additional services offered to guests staying at a vacation rental property, such as airport transfers, restaurant reservations, and activity bookings.