The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
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A detailed receipt provided to guests, breaking down charges for accommodation, cleaning fees, taxes, and any additional services or expenses incurred during…
A sling made of fabric, rope, or netting, suspended between two points, often trees, used for swinging, sleeping, or relaxing. Can be…
A very short-term rental booking, typically for a few hours or less than a full night, often used for workspaces, meetings, or…
The use of technology to monitor noise levels in a rental property and prevent disruptive parties or excessive noise violations.