The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
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The revenue generated by a short-term rental property owner or manager after deducting expenses such as cleaning fees, platform fees, and property…
A decrease in the number of reservations made for a short-term rental property, often indicating a need to adjust pricing, marketing, or…
Providing information and resources on nearby public transportation options, ride-sharing services, and other convenient modes of transport for guests.
The process of designing short-term rental spaces with a focus on the user experience, ensuring comfort, ease of use, and positive emotional…