A record of all interactions between hosts and guests, including messages, inquiries, and special requests, facilitating effective communication and issue resolution.
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A marketing strategy that focuses on targeting a specific segment of the market with tailored messaging and offerings, such as pet-friendly rentals…
Feedback provided by guests after their stay, reflecting their experience and influencing the perception of a short-term rental property.
The process of verifying a guest’s identity before confirming their booking, often involving government-issued ID and background checks, to enhance security and…
Websites created by short-term rental owners or managers to allow guests to book directly, bypassing third-party platforms and their associated fees.