An official notification sent to guests upon successfully reserving a short-term rental, outlining booking details, house rules, and check-in instructions.
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Communication with guests before, during, and after their stay through various platforms, such as Airbnb messaging, SMS, or email.
Feedback and ratings provided by guests after their stay, influencing the reputation and booking potential of a rental property.
Providing a smooth and efficient check-in experience for guests, such as keyless entry or clear instructions.
Providing communication materials and support in multiple languages to cater to international travelers and enhance their experience.