Adjusting the number of staff or contractors based on the fluctuating demands of the short-term rental business, such as hiring additional cleaning crews during peak season.
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The process of addressing and resolving guest issues or complaints effectively and efficiently, aiming to turn negative experiences into positive ones and…
Marketing efforts aimed at promoting a specific destination to potential travelers, highlighting attractions and activities.
A contract between a host and a service provider, outlining specific performance expectations, response times, and service guarantees for tasks like cleaning,…
All written and visual elements of a listing, including the title, description, photos, and amenities, used to attract guests.