Steps taken to protect short-term rental properties and guest data from unauthorized access, use, disclosure, disruption, modification, or destruction.
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Feedback and ratings provided by guests after their stay at a short-term rental, influencing the property’s reputation and attracting future bookings.
The process of addressing and resolving issues or disputes arising from guest stays, such as property damage, security deposit deductions, or liability…
A higher standard of cleaning and sanitization procedures, often implemented in response to health concerns or guest expectations.
A recognition program on Airbnb that rewards hosts who consistently provide exceptional hospitality and meet specific performance criteria.