Feedback provided by guests about their stay at the rental property. Positive reviews can attract new bookings, while negative reviews can highlight areas for improvement.
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The process of preparing a short-term rental property for the winter season, especially in colder climates, to prevent damage from freezing temperatures,…
Software used to manage and analyze customer interactions and data throughout the guest lifecycle, from inquiry to post-stay follow-up.
A key performance indicator (KPI) used in the hospitality industry to measure the revenue generated per available rental unit over a specific…
A digital calendar used to manage bookings, availability, and pricing for short-term rentals, often synced across multiple platforms.