A method of check-in that allows guests to access the property without physically meeting the host or a property manager, typically through keyless entry systems or lockboxes.
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A legally binding contract between a property owner and a property manager, outlining the terms of service and responsibilities of both parties.
Established principles and best practices for designing user-friendly interfaces, often applied to short-term rental listing websites and apps to ensure ease of…
Emphasizes the importance of timely and effective communication between hosts and guests throughout the booking process and stay, fostering trust and enhancing…
The Ojalá Effect in short-term rentals refers to the positive impact that exceeding guest expectations can have on bookings and reviews. Just…