A method of check-in that allows guests to access the property without physically meeting the host or a property manager, typically through keyless entry systems or lockboxes.
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A legal contract used to protect confidential information, sometimes used in short-term rental management agreements.
A rule implemented by hosts to prohibit smoking within their short-term rental properties, often to maintain cleanliness, prevent odors, and comply with…
The practice of promptly and effectively responding to guest inquiries, messages, and requests both before and during their stay to ensure a…
Structured questionnaires used to collect feedback from guests after their stay, providing insights into their experience, satisfaction levels, and areas for improvement.