A one-time fee charged to guests to cover the cost of cleaning the property after their stay. This fee is separate from the nightly rate.
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The set of rules and guidelines that determine the terms and conditions for canceling bookings on the Airbnb platform, outlining refunds and…
A digital or physical resource providing guests with all necessary information about the property and their stay, including check-in/out instructions, house rules,…
Actively monitoring, responding to, and leveraging guest reviews to improve services, address concerns, and enhance online reputation.
A comprehensive guide provided to guests upon arrival, offering information about the property, amenities, house rules, local recommendations, and emergency contacts.