Detailed instructions provided to guests explaining how to access the property upon arrival. This can include information about key codes, lockboxes, parking, and any other relevant details.
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The process of identifying, assessing, and mitigating potential risks associated with travel, ensuring guest and property safety.
A mobile point-of-sale (POS) device offered by Square that allows hosts to accept credit card payments from guests, particularly useful for security…
A website owned and operated by a short-term rental host or property manager that allows guests to book directly, bypassing third-party platforms…
A metric tracked by Airbnb and VRBO that measures how quickly and consistently hosts respond to inquiries and booking requests.