Marketing efforts focused on reaching specific groups of potential guests based on demographics, interests, travel behaviors, or other factors, to increase booking conversions.
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A specialized cleaning service catered to the unique needs of preparing short-term rentals for new guests, often including laundry and restocking.
The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
The period before a guest’s scheduled arrival date during which they can cancel their reservation without incurring any financial penalties.
Swedish term for “Staff Housing” or “Service Apartment.” May refer to accommodations provided to employees or contractors, sometimes within or near short-term…