Actively monitoring, responding to, and managing guest reviews across various platforms. This includes encouraging positive reviews, addressing negative feedback constructively, and using reviews to improve the guest experience.
Menu
You may also like
Maintaining a system for monitoring sent quotes, their expiration dates, and follow-ups with potential guests to convert inquiries into bookings.
A type of insurance that protects short-term rental owners and managers from financial losses due to cyberattacks, data breaches, and other online…
A calculation of profitability that factors in all revenue and expenses associated with a short-term rental property, including mortgage payments, utilities, cleaning…
The organic promotion of a rental property through positive guest experiences and recommendations shared with friends, family, and online reviews.