Actively monitoring, responding to, and managing guest reviews across various platforms. This includes encouraging positive reviews, addressing negative feedback constructively, and using reviews to improve the guest experience.
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High-quality, professional photographs that showcase a rental property’s best features and amenities, used to attract potential guests on listing platforms.
A type of short-term rental where guests have exclusive access to an entire property, including bedrooms, bathrooms, kitchen, and living areas.
A legally binding contract between the host and the guest outlining the terms and conditions of the rental, including the rental period,…
The speed and efficiency with which hosts or property managers respond to guest inquiries and messages.