Actively monitoring, responding to, and managing guest reviews across various platforms. This includes encouraging positive reviews, addressing negative feedback constructively, and using reviews to improve the guest experience.
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Monitoring, responding to, and managing guest reviews on platforms like Airbnb and VRBO to maintain a positive reputation.
The revenue generated by hosts from short-term rentals after deducting expenses such as platform fees, cleaning costs, and maintenance.
The percentage of potential guests who book a stay after viewing the property listing. It measures the effectiveness of marketing and listing…
Amenities explicitly listed and promised by the host in their listing description or pre-booking communication.