Software or platforms designed to facilitate seamless communication between short-term rental hosts and guests. These tools often include automated messaging, instant chat features, translation capabilities, and centralized communication hubs.
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The percentage of potential guests who initiate a booking process on a short-term rental platform but do not complete it.
Essential provisions offered in a short-term rental property to ensure a comfortable stay, typically including linens, towels, toiletries, basic kitchenware, and Wi-Fi.
A phrase often used in short-term rental listings to highlight a luxurious or well-appointed suite or apartment.
A loyalty program that rewards guests for frequent bookings with discounts, perks, or exclusive benefits.