The use of technology to automate repetitive customer service tasks in short-term rental management, such as responding to frequently asked questions or managing booking inquiries.
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Processes for vetting potential guests to minimize risks, such as verifying identities, checking reviews, and setting house rules.
Specialized insurance policies designed to cover the unique risks associated with short-term rental properties, including liability and property damage.
A contract between the host and guest outlining the terms and conditions of the short-term rental, including house rules, check-in/out procedures, and…
A detailed set of guidelines and procedures for cleaning and sanitizing a short-term rental property between guest stays.