The use of technology to automate repetitive customer service tasks in short-term rental management, such as responding to frequently asked questions or managing booking inquiries.
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A booking option on some platforms where hosts commit to accepting all reservations within set parameters, often for increased visibility.
Software solutions designed to streamline and automate various aspects of short-term rental management, including bookings, guest communication, and financial reporting.
Reviews and ratings left by guests on platforms like Airbnb and VRBO, crucial for building trust and attracting future bookings.
The perception of reliability, honesty, and integrity associated with a vacation rental host or property, based on factors such as reviews, communication,…