The use of technology to automate repetitive customer service tasks in short-term rental management, such as responding to frequently asked questions or managing booking inquiries.
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Refusing to rent a short-term rental property to a guest based on protected characteristics such as race, religion, or national origin, which…
Strategies and tools used to build and manage positive relationships with guests, fostering loyalty and repeat bookings.
A reduced rental rate offered to guests who book their stay well in advance of their arrival date.
Research conducted to understand the performance of short-term rentals in a specific location, including factors like occupancy rates, average daily rates, and…