The use of technology to automate repetitive customer service tasks in short-term rental management, such as responding to frequently asked questions or managing booking inquiries.
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A third-party individual or company hired by a property owner to manage their short-term rental listing and guest communications, often without the…
A percentage-based fee charged by platforms like Airbnb and VRBO to hosts for each booking facilitated through their platform.
(Philosophical reference) A Greek philosopher who advocated for skepticism, particularly about the possibility of certain knowledge. In the context of STR, this…
The process of improving the exterior appearance of a short-term rental property to attract potential guests, including landscaping, exterior lighting, and general…