Feedback left by guests after their stay, providing valuable insights into their experience and influencing the booking decisions of future guests.
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A detailed analysis of a specific short-term rental property or host’s performance, used for learning and benchmarking.
Communication methods like email or in-app messaging that allow hosts and guests to respond at their convenience, without requiring an immediate reply.
An automated email sent to guests at a specific time or trigger point during their booking journey, such as a pre-arrival message…
A fully furnished and equipped short-term rental that is ready for immediate occupancy by guests, requiring minimal setup from the host.