A visual representation of the steps a guest takes from the moment they become aware of your short-term rental to the end of their stay and beyond, used to identify areas for improvement in the guest experience.
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The use of technology to automate tasks like booking management, communication, and guest access, improving efficiency.
A document that provides information about the hazards of a particular cleaning product or other chemical used in a short-term rental property.
Determining the optimal frequency and timing for communication with guests, from pre-booking inquiries to post-stay follow-ups.
A data storage metric related to cloud computing zones, relevant for platforms like Airbnb and VRBO that utilize cloud services.