A visual representation of the steps a guest takes from the moment they become aware of your short-term rental to the end of their stay and beyond, used to identify areas for improvement in the guest experience.
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The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
A sling made of fabric, rope, or netting, suspended between two points, often trees, used for swinging, sleeping, or relaxing. Can be…
Refers to how close a short-term rental property is to popular attractions, landmarks, restaurants, or other points of interest that potential guests…
The process of verifying the identity and assessing the suitability of potential guests before confirming a short-term rental booking.