A visual representation of the steps a guest takes from the moment they become aware of your short-term rental to the end of their stay and beyond, used to identify areas for improvement in the guest experience.
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Equipment or modifications that enhance accessibility for guests with disabilities, such as ramps, grab bars, or visual fire alarms.
A booking policy that imposes stricter terms and conditions for cancellations, typically resulting in higher penalties for guests.
Traditional Guatemalan textiles, often handwoven, that can be used as decorative elements in short-term rentals to enhance local cultural immersion for guests.
The thorough cleaning and preparation of a property to ensure it meets high standards of cleanliness and hygiene for incoming guests.