The continuous process of collecting, analyzing, and acting upon guest feedback to improve the short-term rental experience, address issues, and enhance guest satisfaction.
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The provision of helpful information and recommendations to guests about the local area, including attractions, restaurants, and transportation.
An online platform that connects hosts with guests seeking short-term rentals, typically providing features such as listing management, booking processing, and guest…
Providing fast and reliable internet access for guests, often considered an essential amenity for short-term rentals.
Exhaustion experienced from excessive video conferencing, relevant for hosts conducting virtual tours or remote guest interactions.