The total number of reviews received by a short-term rental listing across all platforms, providing insights into the property’s overall reputation and guest satisfaction.
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The expected deterioration of a property due to regular use, distinguishing it from damage caused by guests, relevant for security deposits.
The process of thoroughly cleaning and sanitizing the grout lines between tiles in bathrooms and kitchens.
Software or systems used by short-term rental hosts and managers to organize guest information, automate communication, and manage bookings.
Establishing clear service standards for guest communication, cleanliness, and problem resolution helps maintain consistency and professionalism.