Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
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A set of guidelines and expectations established by hosts for guests staying at their short-term rental property, typically covering areas like noise…
Data protection laws, like the General Data Protection Regulation (GDPR), applicable to short-term rental hosts in the EU, impacting how guest data…
Ensuring a seamless and user-friendly booking process for guests, from searching for availability to confirming their reservation.
A type of insurance that protects travelers against financial losses incurred due to unexpected events during a trip, such as trip cancellation,…