Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
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Charges applied by hosts or property managers for each guest beyond the standard occupancy limit specified for a short-term rental property.
The different pricing models used by short-term rental platforms like Airbnb and VRBO for charging hosts fees for using their services, often…
A permit issued by some local governments that allows homeowners to rent out their property for short periods, typically less than 30…
The ability for hosts or guests to modify the start and end dates of a confirmed reservation, subject to availability and potential…