Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
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A playful term for an experienced and knowledgeable short-term rental host who is skilled in all aspects of property management and guest…
An Albanian word for “cast.” In the context of short-term rentals, “gjut” or casting a wide net when marketing your property is…
Providing large, cost-effective quantities of essential amenities like toiletries, coffee, and cleaning supplies, often preferred by short-term rental hosts to minimize replenishment…
The process of improving a short-term rental listing to rank higher in search results, attract more bookings, and maximize occupancy rates.