Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
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A pricing strategy where hosts increase their nightly rates during periods of high demand for short-term rentals, such as holidays, special events,…
Represents the interconnected trust between hosts, guests, and platforms like Airbnb and VRBO, essential for a secure and reliable short-term rental experience.
The proactive upkeep and repair of short-term rental properties, utilizing technology and preventative measures to ensure guest satisfaction and minimize potential issues.