Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
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High-end and durable finishes, such as granite countertops, stainless steel appliances, and hardwood floors, that add a touch of luxury and enhance…
A metric used to measure the percentage of recurring revenue retained from existing customers over a specific period, excluding new customer revenue….
The percentage of time a short-term rental property is booked over a specific period, often used as a key performance indicator (KPI)…
Amenities designed to promote relaxation and sleep in short-term rentals, such as blackout curtains or white noise machines.