Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
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The organic promotion of a rental property through positive guest experiences and recommendations shared with friends, family, and online reviews.
The expenses incurred for the upkeep, repairs, and maintenance of a short-term rental property.
Standards and certifications offered by Bureau Veritas to assess and promote socially responsible practices in the hospitality industry, including labor standards, community…
A business philosophy that prioritizes the needs, preferences, and satisfaction of guests in all aspects of short-term rental management.