A process that allows guests to access the property without any face-to-face interaction with the host, typically through keyless entry systems, lockboxes, or smart locks.
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The process of gathering data from multiple sources, such as booking platforms, property management systems, and revenue management tools, to gain comprehensive…
A detailed document provided to guests before arrival, containing essential information about accessing the property, using amenities, and contacting the host.
A formal agreement outlining the terms of a collaborative marketing campaign between two or more entities in the short-term rental industry to…
A designated person or service that guests can reach out to for urgent assistance or maintenance issues during their stay.