A record of all communication between the host and the guest, including inquiries, booking confirmations, and post-stay messages.
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Professional assessments of a property’s energy and water consumption patterns to identify areas for improvement and cost savings.
Slang for informal communication between hosts and guests, typically regarding booking details, local recommendations, or addressing guest inquiries.
A sofa that converts into a bed by pulling out a hidden mattress platform from underneath the seating area.
The features and conveniences offered to guests within a short-term rental property, influencing its attractiveness and booking potential.