A record of all communication between the host and the guest, including inquiries, booking confirmations, and post-stay messages.
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A pre-packed bag containing essential items for guests, often provided by thoughtful hosts in case of emergencies.
All communication and interactions between hosts, guests, and platforms occurring online, including messaging, reviews, and booking processes.
The preferred methods and frequency of communication that guests can select, allowing for personalized guest experiences.
A comprehensive strategy outlining how a host or property manager will attract guests and promote their rental, encompassing online listings, social media,…