A record of all communication between the host and the guest, including inquiries, booking confirmations, and post-stay messages.
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Communicating with guests directly through the messaging systems provided by platforms like Airbnb and VRBO to answer questions and manage bookings.
Customized instructions or information provided to guests based on their individual needs, preferences, or special requests.
Tailoring additional services offered to guests (e.g., grocery delivery, transportation) based on common or unique requests to enhance their stay.
Local regulations or HOA rules that restrict the maximum number of guests allowed to stay overnight in a short-term rental property.